Nine-Week Thames Water Leak Persists, Losing 900 Litres Per Hour

A homeowner says that a water leak in his garden hasn’t been resolved for nine weeks, even though he has been pumping out 900 liters of water per hour.

Lawrence Walker, aged 69, stated that the leakage in his garden originates from the adjacent property and has resulted in the wastage of thousands of liters of water since it began.

Mr. Walker asserts that Thames Water dispatched an employee to examine the leak, who discovered that it was spewing out "900 liters of water every hour."

This indicates that approximately 13,600 liters of water have been lost since the leakage started.

Mr. Walker from Purton, Wiltshire, stated: The problem is that although we own our land where the water flows onto, the source of the issue lies within our neighbor’s property, which belongs to Green Square.

As a result, Thames Water cannot take any action since they require approval from both the neighbors and Green Square.

'I've been dealing with this for nine weeks now, and all I want is to have it resolved. I'm willing to cover the costs myself!'

He continued: "The neighbors are perfectly okay with the work progressing, but both Green Square and Thames Water seem to be non-responsive."

'The worker who came out said that they cannot just turn the water off as it is on a three-house supply, and it is illegal to just cut off water to someone's property.

'Thames Water said they will contact Green Square, but we have not heard anything since.'

Water drips from the sliding glass doors, flowing all the way to the distant corner of the garden.

To manage the flow, bricks have been removed to direct the water onto the lawn, which is now turning muddy and difficult to walk across.

Mr. Walker noted that despite his desire to fix the leak, he is presently utilizing the extra water to ensure his plant pots are adequately irrigated.

Since retiring, Lawrence and his wife have carefully cultivated their garden into a relaxing summer haven, featuring a wooden pergola, vibrant flowerbeds, two bird-filled aviaries, and a bespoke bar area.

A spokesperson from GreenSquareAccord said: 'We are aware of a water leak affecting one of our customers and their neighbour at Reids Place, Purton.

'On Friday 25 April, we arranged for a contractor to visit our customer's home and investigate the source of the leak, which it was determined had originated outside of our customer's home.

'We are working with our customer to arrange a convenient appointment to investigate this further and we're committed to working with Thames Water to resolve this.'

Thames Water has recently concluded addressing a significant leakage issue in the Swindon region that persisted for four days, resulting in numerous households and establishments being deprived of water supply.

MailOnline reached out to Thames Water for their comments.

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