Captain Tom's Daughter Boosts Her Pay from Family Firm

Captain Sir Tom Moore's estranged daughter and her husband have seen their business accumulate growing debts, with the firm reporting a loss of £117,000, as stated in the company’s financial documents.

Hannah Ingram-Moore, aged 54, along with her spouse Colin, who is 68 years old, currently have an outstanding amount of £59,323 from Maytrix Group Limited in 2024, as reported by Companies House. This sum is higher than the £30,523 they were entitled to receive in 2023. The status regarding whether this payment has actually been made remains unclear.

During the same timeframe, the management consulting firm’s net assets declined from £5,385 to a deficit of £117,880.

Mr. and Mrs. Ingram-Moore found themselves at the center of controversy following their actions as COVID heroes. Captain Tom captivated the country as he completed 100 rounds in his garden to raise funds for charity NHS prior to celebrating his 100th birthday in 2020.

Nearly £39 million was collected for NHS charities, and he received knighthood from the Queen in July 2020. That same year, his autobiography titled "Tomorrow Will Be A Good Day" came out. In the book’s preface, he mentioned it provided an opportunity to generate additional funds for the charitable foundation set up under his name.

However, after he passed away in 2021, both faced criticism when the charity regulator revealed multiple lapses in management and ethics. The investigation also showed that over £1 million was improperly taken under his name through connections to the Captain Tom Foundation.

The pair used charitable funds to construct an unauthorized spa in their backyard, which was subsequently required to be torn down. In January, they removed the name of the walking veteran from the charity established in his memory.

And they've encountered financial troubles since then—the value of their house in the charming area of Bedfordshire, where Captain Tom accomplished his remarkable achievement, has dropped three times from £2.25 million to £1.95 million as they struggle to find a buyer.

Last year, Mrs. Ingram-Moore published her book titled "Grief: Public Face Private Loss," however, she reportedly managed to sell just one copy per day.

According to Companies House records, the debts of the Ingram-Moores to their creditors rose by over £80,000 within a single year for Maytrix Group Ltd.

At the same time, their funds tied up in fixed assets dropped by over £60,000, and the amount of cash from debts owed and kept in banks or on-hand rose by under £20,000.

The company, run exclusively by the couple as directors, has reduced its workforce from five people to just two during this timeframe.

The Maytrix Group reportedly claimed as much as £100,000 in furlough funds during a 10-month span, according to government records released last year that outlined furlough rescue payments.

In the meantime, the firm received £47,500 in coronavirus loans even though they made substantial profits throughout the pandemic.

Ms Ingram-Moore was also paid 'thousands of pounds' through her family company for appearances linked to her late father's charity, it was revealed last August.

In 2021 and 2022, she allegedly served as the interim CEO of the Captain Tom Foundation, where she participated in and presided over award events. However, compensation for these engagements was directed to the Maytrix Group instead.

The BBC reported that she received substantial funds from Maytrix for her attendance at the Virgin Media O2 Captain Tom Foundation Connector Awards, even though promotional clips indicated she was there as a representative of the charity.

The event took its name from the charity and featured the charity’s logo on all the awards presented.

It is believed she was earning an interim salary of £85,000 per year as the charity’s acting CEO at that time.

The financial records of the Captain Tom Moore Foundation revealed that the company earned substantial profits from the charges it imposed for expenses related to the charity.

According to the foundation's records, Maytrix Group received reimbursement totaling £37,942 for various expenses, which included £5,030 for website costs, £4,500 for office rent, £656 for telephone charges, and £27,205 for fees related to external consulting services.

A critical report released by the Charity Commission in November of the previous year revealed that the Ingram-Moores gained substantial benefits from their connection with the well-known Captain Tom Foundation. The report accused them of committing serious and multiple offenses including misconduct, poor management, and breaches of integrity—highlighted particularly by the book deal controversy.

According to the critical report, the public was misled when purchasing products they believed would support the Captain Tom Foundation. This organization was established in May 2020 with the aim of continuing charitable fundraising efforts following the success of his sponsored walk.

Concerns initially emerged in February 2022 when reports indicated that out of the charity’s total spending of £400,000, approximately £240,000 was allocated for fundraising and administrative expenses. Additionally, it was revealed that around £50,000 designated as ‘reimbursed expenditure’ had been directed towards enterprises overseen by the Ingram-Moores.

The Charity Commission learned that a book advance totaling £1.47 million was transferred to Club Nook, which is the private firm established by them in April 2020. However, only £18,000 – equivalent to £1 per copy sold from their initial publication – ended up benefiting the charitable organization.

The filings made with Companies House for Club Nook revealed a significant decline in their financial situation as well. They reported net current assets totaling only £149, compared to the prior year’s figure of £336,300.

By April 2024, the firm owed creditors £67,000 according to their records. The liabilities were listed at a net amount of £19,246, down from £106,104 which was in surplus during the year ending April 2023.

In 2022, she and her spouse rejected a request from the Charity Commission to 'uphold their pledge,' as stated by Captain Tom in his introduction. Despite being requested twice to ‘resolve the issue by contributing to the charity,’ they turned down both requests.

The Commission released a 30-page report stating that Mrs. Ingram Moore was "less than candid" regarding claims of personal gain. Prior to resigning, she earned an annual salary of £85,000 as the charity’s chief executive officer.

The Ingram-Moores issued a statement charging the charity watchdog with having a 'preconceived plan' and of 'falsely damaging' their reputation.

In August 2021, the family ignited anger anew by leveraging the charity’s name to seek planning approval for constructing an indoor swimming pool within their Grade II-listed residence’s premises.

Originally sanctioned by the Central Bedfordshire council due to its purportedly charitable aims, the family proceeded to construct an expanded facility that included features such as a swimming pool, spa, kitchen, and restrooms.

In revising their historical submission to reflect structural changes, they eliminated mentions of Captain Tom. Later, during an investigation by the Charity Commission, they stated that initially including him was ‘a mistake.’ They also mentioned being preoccupied with ‘global media engagements’ at the time.

They were subsequently instructed to take down the structure, which was torn down in February 2023.

It took them multiple days to remove each individual roof tile. They've also been seen carrying exercise gear and various possessions out of the structure.

A large gap appeared at the spa complex’s grounds over the weekend as a crane took away the swimming pool.

The ex-CEO of the Captain Tom Foundation stated he was 'astonished' by his findings within the organization.

Jack Gilbert alleged that there were dubious activities occurring within the foundation and stated that Captain Tom's daughter was driven by a certain level of personal interest.

Mr. Gilbert assumed the role of chief executive from Mrs. Ingram-Moore and led the charity for half a year before an investigation by the regulatory body rendered the organization dormant.

He told the BBC: "When I arrived, I have to say, I was taken aback. The number of systems that failed to meet best practices astonished me."

Of course, one of my initial tasks was to secure legitimate charitable status for the organization, involving navigating various obstacles.

'The truth was that even though we had executed many of these tasks, several crucial procedures were still missing.'

Former Metropolitan Police detective Mick Neville also voiced criticism of Ingram-Moore, stating that their actions appeared "greedy and evil" to him.

In the meantime, ex-Liberal Democrat parliamentarian Norman Baker informed MailOnline: "At his advanced age, Captain Tom captured the nation's affection through his unselfish actions, earning considerable respect."

'To have his family now accused of misusing funds is not just extremely tasteless but also a betrayal of all that Captain Tom represented.'

MailOnline has reached out to Hannah-Ingram Moore for her comments.

Complete chronology of the Captain Tom Foundation dispute

March 2020

Captain Sir Tom Moore wins over the country's affection and raises nearly £39 million for NHS charities by walking around his garden 100 times with the help of a walker.

April 2020

Captain Tom joins forces with renowned vocalist Michael Ball and the NHS Voices of Care Choir to create a new version of "You'll Never Walk Alone." This song was originally popularized by Gerry and the Pacemakers and later embraced by Liverpool FC.

Their rendition of the hit climbs to the top spot on The Official Big Top 40 chart.

More than 100,000 birthday cards were received for his centennial celebration on April 30. Additionally, Great Western Railway named one of their new trains in honor of the captain, and they arranged a special Battle of Britain flypast to commemorate this significant occasion.

July 2020

Captain Tom receives knighthood from Queen Elizabeth II in a special private event held at Windsor Castle.

In what year was the Captain Tom Foundation established?

September 2020

The Captain Tom Foundation has been established, motivated by the memory of his late spouse Pamela, who passed away in 2006 following a struggle with dementia.

The organization seeks to tackle feelings of isolation and assist individuals dealing with loss.

New Year's Eve 2020

The outline of Captain Tom is featured as a drone image during London’s yearly New Year's Eve fireworks spectacle.

February 2021

Captain Sir Tom Moore passes away at 100 years old following a bout with COVID-19 and pneumonia. His funeral is held in Bedfordshire.

August 2021

Hannah Ingram-Moore , along with her husband, Colin, have applied for approval to construct a Captain Tom Foundation building on the grounds of their £1.2 million property in Marston Moretaine, Bedfordshire.

Hannah and Colin submit an application to construct an L-shaped structure adjacent to their land. Later, they also propose adding a 50-foot by 20-foot poolhouse equipped with dressing areas, shower facilities, and restrooms, as per the planning records.

September 2021

The family of Captain Sir Tom Moore has released an illustrated children's book called "One Hundred Reasons to Hope" to highlight the accomplishments of inspiring individuals throughout the pandemic.

What actions did Captain Tom's daughter take?

February 2022

Hannah Ingram-Moore, Captain Tom's daughter, shares that she continues to sense her father’s presence all around her, as his family commemorates the first year since the passing of the former military officer.

For the first time, the family finds itself at the center of a dispute when the charities regulator, The Charity Commission, reveals it has launched an investigation into the Captain Tom Foundation due to worries about financial records and management practices.

Following the payment of more than £50,000 to enterprises owned by both Mrs. Ingram-Moore and her spouse, Colin, an inquiry has been launched.

Both were named trustees of the charity in February 2021; however, Mrs Ingram-Moore stepped down after only six weeks, whereas Colin continued serving among the remaining three trustees.

March 2022

Captain Sir Tom Moore’s daughter spoke out on ITV's "This Morning" to defend the establishment of the associated charity, refuting claims that the organization created in memory of her late father ever considered naming her as CEO with a seven-figure compensation package.

June 2022

Following the identification of new concerns regarding the role of Captain Tom's family within the organization, the Charity Commission initiates an investigation into the foundation.

The investigation will examine payments made by the charity to a firm associated with Mrs. Ingram-Moore and her spouse's enterprises, as part of an official inquiry focusing on the autonomy of the foundation from the family.

July 2023

The Captain Tom Foundation halts accepting donations due to an investigation into its financial matters by a charitable oversight body.

The planning officials had previously instructed the removal of an unauthorized structure at the family’s residence in Bedfordshire, following the rejection of belated applications for a construction that included a spa pool.

In 2021, Ms. Ingram-Moore and her spouse seek approval to build a 'Captain Tom Foundation Building' within the grounds of their residence in Marston Moretaine, located in Bedfordshire.

The structure received permission for use "in conjunction with the Captain Tom Foundation and its charitable goals," however, this authorization was subsequently rescinded following the construction of a more extensive facility that includes a spa pool.

Mrs. Ingram-Moore contests the demolition order.

September 2023

An investigation into the charity found that it suffered a significant negative effect on its fundraising efforts, with records showing that the deceased veteran’s daughter was paid over £70,000 to lead the organization.

October 2023

During a planning meeting, the Ingram-Moores stated that the structure would serve as a facility for rehabilitating local senior citizens.

People thought that the new structure would serve as a communal area for keeping tens of thousands of cards and presents from fans. However, locals were shocked when plans revealed a bigger, high-end spa featuring a swimming pool and sauna instead.

The council planners indicate that the newly constructed building does not align with their vision and have instructed the couple to demolish it, providing an 'unauthorized construction' notification.

In her first public comments since taking up the role, Ms Ingram-Moore speaks with Piers Morgan on his show, discussing the £85,000 annual pay she received during her tenure as the acting CEO of the Captain Tom Foundation.

She also confessed to pocketing £800,000 from books written by the NHS fundraising war veteran.

She acknowledges receiving £7,602 in expense payments for travel and administrative costs from June 2021 through November 2022.

Furthermore, she concedes that she was paid £18,000 for attending the Virgin Media O2 Captain Tom Foundation Connector Awards in 2021 - when already being paid as chief executive of the body.

The money was paid to her family firm, Maytrix Group, and she banked £16,000, donating just £2,000 to the Captain Tom Foundation.

January 2024

Dismantling crews reach Hannah’s residence to begin demolishing her unauthorized £200,000 upscale spa facility at their family home, as they have been instructed to remove it.

June 2023

Colin Ingram-Moore steps down from his position as a trustee at the Captain Tom Foundation.

November 2023

Following a three-year probe, the Charity Commission released the outcomes of its mandatory investigation into the Captain Tom Foundation.

The disclosures were damaging. The commission determined that the pair were guilty of misconduct and cautioned that the public had been 'deceived' when purchasing items intended for the Captain Tom Foundation.

The Ingram-Moores family experienced their largest financial gain due to the 'deceptive' claim that the earnings from a £1.4 million book deal were intended for the organization.

The commission disclosed that they were requested to 'address the issues by contributing to the charity according to their initial intent as perceived by the parties involved,' yet they 'refused to comply.'

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